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Privacy Policy

Venus Candy ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services. By accessing or using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect:

Personal Information: When you place an order or register for an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

Order Information: We may collect information related to your orders, including product details, transaction history, and purchase preferences.

Communication Data: If you contact us via email, phone, or live chat, we may collect information related to your communication with us, including the content of your inquiries and responses.

Website Usage Data: We automatically collect certain information about your device and browsing activity on our website, such as your IP address, browser type, operating system, referral URLs, and pages visited.

2. How We Use Your Information:

Process Orders: We use your personal information to process and fulfill your orders, including verifying payment, processing transactions, and delivering products to you.

Communication: We may use your contact information to communicate with you about your orders, provide customer support, respond to inquiries, and send promotional offers and updates.

Improve Services: We analyze website usage data to understand customer preferences, enhance user experience, optimize our website, and develop new products and services.

Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, and industry standards.

3. Information Sharing and Disclosure:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services.

Legal Obligations: We may disclose your information when required by law, court order, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices:

You have the right to access, update, correct, or delete your personal information. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

6. Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website with the effective date indicated at the top.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at

Email:

Phone Number:

Thank you for trusting Venus Candy with your privacy.